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Emergency response and crisis management

In the wake of a disaster or unexpected power outage, speed of response is essential, as these events can cause enormous loss of production and revenue. With service offices strategically located throughout North America, Eaton can deploy expert crisis management teams of engineers and technicians within hours of a disaster striking. This prompt action helps organizations return to production quickly and safely.
There when you need us
Over 1500 trained professionals in North America
Experienced
Defined, tested, comprehensive recovery plans
Equipment at the ready
Ready to mobilize fully-loaded response trailers

Support for Recovery Efforts through Eaton's GSA Contract

State and local government run operations can leverage Eaton's GSA contract to access a range of services to recover from crisis situations and prepare for future events. Using this contract ensures access to pre-negotiated pricing and terms and a readily available, reliable resource for power solutions. By utilizing the GSA contract, governments can get a scope of work, design and spec work, create bill-of-material, utilize set pricing, and terms and conditions all delivered by a team with government experience.

Eaton's offerings under the GSA contract include solutions tailored to recover from crisis situations and to enhance resilience and safety going forward. From infrastructure support to emergency response services, these solutions are designed to meet the unique needs of each community. By partnering with Eaton, state and local governments can ensure they have the tools and support needed to rebuild and recover, fostering a safer and more resilient future for their citizens.

Crisis response unit - 1500x1500

We mobilize quickly for our customers

We are committed to be a valued partner to our customers. In the event of a natural disaster or man-made emergency, recovery time is critical. Our ability to mobilize quickly and respond to our customers’ needs to get back on-line safely and expeditiously is what makes Eaton unique.

Offering an experienced team

Project executives and first responders from our service group offer a wealth of experience responding to crisis situations and managing recovery efforts. Eaton and our external partners facilitate comprehensive recovery plans.

Eaton proves that floodwaters can’t stop the music at Opryland

After two days of unrelenting rainfall, the normally bustling Gaylord Opryland Hotel and Conference Center in Nashville was dark and deserted. Because of Eaton’s electrical engineering service capabilities, the Opryland powerhouse was fully operational in time for their season to begin without delay.

Guidelines for Handling Water-damaged Electrical Equipment

When electrical equipment has been exposed to water it is imperative to perform a proper evaluation and take any necessary actions prior to reenergizing.  Review guidelines on how to handle electrical equipment that has been exposed to water through flooding, firefighting activities, hurricanes, and more. 

Do these services interest you? Want to give it a try?

If you love problem solving and working with your hands and don’t want to be tied to a desk, check out our available careers in field service.

    Expertise for every stage of the job

    Learn about the variety of services our expert field team offers and our safety program. From startup and commissioning and emergency remote services to switchgear modernization, get to know more about some of the exceptional services our team offers. 

    New equipment in hours, not weeks

    We have service offices strategically located throughout North America that can quickly mobilize and coordinate the experienced personnel and equipment needed for recovery. Our satellites can deliver replacement equipment in hours—not weeks.

    Safety first

    As one of the largest and most experienced teams in the industry, Eaton strives to create a zero-incident culture through the implementation of our Safety Policy including division safety managers, layered risk assessments and a voice of the customer campaign. You can rest assured that every Eaton service professional is dedicated to continually improving our environmental health and safety performance through prevention, protection and preparation.